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FAQS

Find answers to common questions about flooring types, installation, maintenance, and delivery. Our FAQ section helps you make informed decisions with ease.

Wood Flooring Questions Answered by Our Experts

What's the difference between solid and engineered wood flooring?

Solid wood flooring is made from a single piece of hardwood, offering durability and the ability to be sanded and refinished multiple times. Engineered wood flooring consists of a hardwood top layer bonded to layers of plywood, making it more stable and resistant to changes in temperature and humidity — ideal for modern homes.

What types of wood flooring do you offer?

We provide a wide range including solid wood, engineered wood, parquet, bespoke designs, and various finishes such as oiled, lacquered, or brushed. Each type caters to different styles and budgets.

Can wood flooring be installed over underfloor heating?

Yes, engineered wood flooring is suitable for underfloor heating because of its stability. Solid wood is generally not recommended as it can expand and contract with heat.

Can I get a sample before purchasing?

Absolutely. We offer samples so you can see the color, texture, and finish in your own space before making a decision.

How do I maintain my wood floors for long-lasting beauty?

Regular sweeping or vacuuming, using recommended cleaning products, and avoiding excess water will keep your floors looking great. Periodic resealing or oiling may be needed depending on the finish.

How long does installation take?

Installation time varies by room size and flooring type. A standard room can often be completed in 1–2 days, while larger or more complex projects may take longer.

Is your wood sustainably sourced?

Yes, we source our wood responsibly from suppliers who follow sustainable forestry practices, ensuring minimal environmental impact.

Do you offer maintenance tips or services?

We provide detailed care guides and can recommend professional maintenance services to keep your floors in top condition.

Do you offer warranties on your products?

Yes, all our products come with a manufacturer’s warranty covering defects in materials or workmanship.

Is there a warranty on your flooring?

Yes, flooring warranties vary by product but typically cover structural integrity and finish for several years. Full details are provided at purchase.